No refunds or exchanges will be offered for change of mind.

Should you require an item of lingerie in a different size, you agree to call April Nites or in the event of goods being purchased through our consultant network, call the consultant, within seven days of receiving the goods. April Nites will exchange the item for an alternate size, however all additional postage charges shall be at the customer's expense. Original items should be returned to the address advised by April Nites along with a pre-paid satchel for exchanged products.

April Nites must be advised within seven days of receipt of product of any faulty or damaged items.

It is the customer's responsibility to check customs laws and the legality of products in their own country. April Nites shall not be liable for any customs charges, taxes, duties or fines incurred and will not offer a refund on items that are prohibited from importation. It is your responsibility to comply with local laws regarding the importation of certain goods.

Should you need to amend an order placed through our online store you agree to contact April Nites by telephone as soon as possible. April Nites aim to dispatch all goods ordered through the online store within five to seven business days of receipt of payment. Customers are unable to amend an order that has already been dispatched.